Frequently Asked Questions

Where is the Missouri RTAP (MO-RTAP) Center located?

The Center is located at Missouri University of Science and Technology (Missouri S&T, formerly known as UMR) in Rolla. Since April 2012, Missouri S&T has been contracted by MoDOT to manage the MO-RTAP program. The address is 710 University Drive, Suite 121, Rolla, MO 65401.  You can see more information on our contact page.

What has changed with RTAP since it is no longer managed by MoDOT?

It is our intent and hope that the transit providers we serve notice very few changes in what and how services are provided. John Rice, retired MoDOT employee, still instructs all of the training.  Training requests are now made through the MO-RTAP Office at Missouri S&T instead of directly with John. In addition, there have been a few changes in the Scholarship Reimbursement Program based on slightly different rates utilized by the University of Missouri system. We sincerely hope these have not presented an issue to anyone.

What type of services does Missouri RTAP offer?

Missouri RTAP provides free training and technical assistance products and services to rural transit providers throughout the state of Missouri.

What training courses does Missouri RTAP offer?

The courses that are offered are listed in the MO-RTAP Training section.

What is the fee for each class?

All of the trainings provided under the MO-RTAP program are FREE.

Where or how do I schedule training for my agency?

Please contact Doreen Harkins, MO-RTAP Program Specialist, to schedule training. Her contact number is (573) 341-6155 and email is

What do I receive for attending a class?

In addition to a vast amount of knowledge gained, a certificate is provided for each class as proof of attendance.

Who are the MO-RTAP instructors?

All transit specific trainings for MO-RTAP courses are instructed by John Rice. MO-RTAP also offers a Dealing with Difficult Passengers course and an Active Shooter Prevention and Response Training that is instructed by John Fields, Safety Manager, at OATS Transit Headquarters in Columbia, MO. John is willing to travel to the rural transit agencies throughout Missouri to deliver this training. You can find more information through our instructors section.

What are other resources available through MO-RTAP for my local agency’s training needs?

You can view our Resource Library on the website for available media and materials.

I like the MO-RTAP eNewsletter.  How can I receive one?

You can find an electronic copy of the current quarter eNewsletter on the MO-RTAP website homepage,, as well as previous issues on the MO-RTAP website under the Resource Library tab. To receive an electronic copy, please contact Doreen Harkins, MO-RTAP Program Specialist, at (573) 341-6155 or and she will subscribe you to the quarterly distribution list.